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The A&F brand experience has been updated to provide the customer with a new vision of the retailer and is one of seven new concept stores that will be opening by the end of 2017. The evolved experience is designed to be an inviting space that facilitates brand engagement and encourages product trial. The
The modernized space was imagined with the best customer experience in mind, encouraging the discovery of A&F’s new collections and brand positioning. Looking to provide a unique and personal shopping experience, the layout includes accommodating features such as innovative fitting rooms, and omni-channel capabilities.
Each fitting room has thoughtful amenities designed to enhance the customer’s mood, including separate controls for light and music, as well as a phone charging dock. Select fitting rooms comprise of two individual capsules within a larger, private suite, allowing for sharing new looks with a friend or family member, while also enjoying privacy.
With a focus on customer engagement and service, associates will be on hand to help customers place and pick up online orders in store. Furthermore, cash wraps will be placed throughout the space, enabling a quicker and more accessible checkout experience.
As the company continues to evolve the store experience for the customer, the brand is also updating select existing stores with a new, refreshed in-store design. An example of this new remodeled experience opened last weekend at
To celebrate the new store experience at Tysons Corner, members of the brand’s loyalty program, the
In 2017, the company has opened three new prototype stores in
About
The Abercrombie & Fitch brand is the iconic global specialty retailer of high-quality casual luxury apparel and accessories for men and women. With an updated attitude that reflects the character, charisma and confidence of today’s 20+ consumer,
Media Contact:Mackenzie Bruce Abercrombie & Fitch (614) 283-6192 Public_Relations@abercrombie.com Investor Contact:Brian Logan Abercrombie & Fitch (614) 283-6877 Investor_Relations@abercrombie.com